Frequently Asked Questions - FAQs
Do you offer same-day flower delivery?
Yes, we provide same-day delivery in Dayton and the surrounding suburbs. If it's within 30 minutes of our store - we'll deliver there!
How much does flower delivery cost?
Delivery fees vary depending on the location and distance. At checkout, you’ll see the exact cost for your area. Usually between $10-$30.
Can I order online or by phone?
Yes! You can order online anytime at edsmithflowers.net or by phone at (937) 222-9441 during our business hours (Mon-Fri 8:00 AM-5:30 PM, Sat 8:00 AM-2:00 PM, Sun Closed).
Are you open on Valentine's Day?
Yes, we will be open for in-store orders and deliveries from 8:00AM-4:00PM.
Do I have to pre-order for Valentine's Day?
We strongly encourage you to pre-order your Valentine's Day arrangements. By pre-ordering, we can guarantee that we have the flowers you want and have the capacity to deliver them. Every year we reach a point where we have to stop accepting new orders due to hitting capacity. However, we will still have plenty flowers available in-store for our walk-in customers.
Do you have arrangements and bouquets in store that I can walk in and buy?
Yes! Our display cooler is stocked daily with unique vase arrangements and hand-held bouquets. Stop by anytime during our business hours and be back on your way with beautiful fresh flowers in only a matter of minutes!
Can I request certain flowers or colors?
Of course! You can let us know your preferred flowers or color palette. While some blooms may be seasonal or limited, we’ll do our best to create an arrangement that reflects your vision.
What forms of payment do you accept?
We accept major credit/debit cards, Apple Pay, Google Pay, Link, and Afterpay at our online checkout. For in-store or phone orders, we take major credit/debit cards, tap-pay, cash, and personal checks.
What happens if the recipient isn’t home?
If the recipient isn’t available, our driver will either leave the flowers in a safe spot or, if needed, arrange a re-delivery at a later time. We will never leave an arrangement if the outside temperature is too hot or too cold or if the area is not safe to do so.
Do you deliver flowers to hospitals, offices, or event venues in Dayton?
Yes, we deliver to residences, hospitals, businesses, churches, funeral homes, cemeteries and almost any venue across Dayton. Please provide the full address and any delivery notes during checkout.
Can I include add-ons with my bouquet or arrangement?
Absolutely! We offer a variety of flower delivery add-ons such a balloons, stuffed animals, and chocolates to personalize your arrangement. You’ll see available add-ons on each product page and again at checkout.
How do I make my flowers last longer?
Trim the stems, place them in fresh water, and keep the arrangement in a cool spot away from direct sunlight and drafts to extend their life.
Why choose flowers by Ed Smith Flowers & Gifts?
What sets us apart is guarantee that what you order is what you'll receive. All of our website photos are our actual arrangements photographed in store. While the online order gatherers and some other florists will bait and switch you, what you see is what you'll get! We’ve got plenty to choose from for the holidays —Valentine’s Day, Mother’s Day, Thanksgiving, and Christmas, and we don’t stop there. From everyday bouquets to weddings and events, we’ve got you covered. Our cooler is stocked daily with options for you to grab-and-go. Have something in mind? Tell us your colors or favorite flowers and we’ll make it happen. We also send pictures of every arrangement, so you can see the finished product!
Can I add a personalized message or card to my flower order?
Yes, absolutely—adding a personalized message or card is one of the easiest ways to make your delivery extra special. At checkout, you’ll find a dedicated field to type in your custom message. For an even more memorable touch, we offer a video message option: simply upload a short video via our secure form at checkout.
Can I order a flower subscription?
Yes, our flower subscription service is a game-changer for effortless, fresh blooms delivered straight to your door—perfect for treating yourself or gifting ongoing joy without the hassle. You can choose your budget, frequency (weekly, bi-weekly, monthly, quarterly, or yearly), and first delivery date on our subscriptions page.
